Terms and conditions

These general terms and conditions (hereinafter the “T&C”) govern the relationship between the contracting parties, where on one side is Bc. Alexandr Husák, Company ID (IČO): 67402992, with registered office at Rumunská 14/27, 120 00 Prague 2-Vinohrady (hereinafter the “Contractor” or the “Service”) and on the other side the client (hereinafter the “Customer”).

The subject of the service is the repair, maintenance, diagnosis or modification of an electronic device (hereinafter the “Device”). The contract for work is concluded when the Device is handed over to the Contractor for the service work and the confirmation of acceptance for service is received.

• A preliminary repair price may be agreed when the Device is accepted for service.
• If the repair requires higher costs than the preliminary price, the Contractor will ask for the Customer's consent before continuing with the repair.
• Fault diagnosis is charged from CZK 500. If the repair is carried out, this amount is deducted from the total price of the repair.
• Payment for the services provided is made when the repaired Device is collected, in cash or by payment card.

• The Customer must hand over the Device free of passwords and locks, or tell the Contractor the passwords if they are needed for the diagnosis and repair.
• Data loss: The Customer must back up their data before handing the Device over for service. The Contractor bears no responsibility for the loss, damage or misuse of data stored in the Device.
• The Contractor undertakes to carry out the repair as soon as possible, taking into account the availability of spare parts.
• If the Customer does not collect the Device within 6 months of being asked to collect it, the Contractor has the right to sell the Device or dispose of it in an environmentally friendly way to cover the costs of the repair and storage.

The warranty conditions and the procedure for making a complaint are governed by the Contractor's current complaints policy, which is available on the website and at the shop.

The Czech Trade Inspection Authority (Česká obchodní inspekce), with registered office at Štěpánská 567/15, 120 00 Prague 2, Company ID: 000 20 869, website: https://adr.coi.cz, is competent for the out-of-court resolution of consumer disputes arising from a contract for work.

These terms and conditions are valid and effective from 1 January 2026 and replace the previous version of the T&C. The Contractor reserves the right to change the T&C.